Partners

Partner Portal

The partner portal is where system integrators and ISVs onboard, get certified, build solutions in a sandbox, and publish them to customers — reusing the same white-label platform, SDK, and shared services documented here.

ForSystem integratorsISVs & solution partnersPartner engineering

Partner lifecycle

Partners move through a defined lifecycle. Each stage unlocks more of the platform — from initial access, through certification and sandboxed development, to publishing on the marketplace and operating under a support tier.

From onboarding to support

Certification gates access to publishing.

What each stage provides

Stage	Access granted	Requirement
Onboard	Portal + docs + org	Signed partner agreement
Certify	Certification suite	Pass platform + security exams
Build	Sandbox tenant + test data	Certified engineers
Publish	Marketplace listing	Solution review + version pin
Support	Tiered SLAs + escalation	Active certification

Publishing a solution

A solution is declared with a manifest that pins the certified platform release, the connectors and scopes it needs, and its entry points (embedded apps and/or agents). The marketplace validates the manifest against the partner's certification before listing.

partner-solution.yaml

# partner-solution.yaml — published to the IIOS marketplace
solution:
  id: acme.reliability-copilot
  name: Reliability Copilot
  version: 1.4.0
  certified: 2025.3            # platform release certified against
  requires:
    connectors: [historian, cmms]
    scopes: ["asset:*", "reason:invoke"]
  entryPoints:
    - type: embedded-app        # runs inside a customer workspace
      route: /apps/reliability
    - type: agent
      id: reliability-monitor
  support:
    tier: gold

Built on the same platform

Partner solutions consume the SDK, APIs, connectors, and shared services documented in this portal — there is no separate partner runtime to learn.

Partner patterns

Certify before you ship

Certification against a specific platform release guarantees solutions behave predictably for customers.

Sandbox first

Build against an isolated tenant with representative data before touching a customer environment.

Publish to the marketplace

Version-pinned listings let customers adopt and upgrade partner solutions with confidence.

Tiered support

Support SLAs and escalation paths scale with partner tier and solution criticality.